Terms & Refunds

[PLACEHOLDER – template text; client to confirm actual terms, returns and refund policy]

Orders

All orders are confirmed by WhatsApp or phone before dispatch. Prices are in Ghana cedis (GH₵).

Payment

Cash or Mobile Money on pickup or delivery unless agreed otherwise.

Returns

For hygiene reasons, hair that has been opened, installed, cut or coloured cannot be returned. Unopened items may be exchanged within [PLACEHOLDER] days.

Custom wigs

Custom units are made to order and are non-refundable once construction begins. [PLACEHOLDER – confirm deposit policy]

Delivery

Delivery fees and timelines are confirmed on WhatsApp.